Screenshots are clickable by yourself and the recipients. The snapshot option is meant to be used between Speccy users since the screenshot is interactive like the user interface is. The tool gives you a special screenshot feature that does more than just take a still shot of the Speccy user interface. Hopefully Piriform comes around and addresses this, as I still respect and support the company.Speccy is safe to use since the application is free of adware and malware. I hope this helps anyone else thinking of purchasing the professional edition of Speccy so that they may think twice before making the error I did. Priority support is not something I need or want so sadly the one feature this 'upgrade' has is useless to me. Speccy is a great program but this was just a silly thing to do, both on my part and Piriform's for leading a user to believe they will be getting something worth 20 dollars. I would be far more content if I could 'trade' my purchase from Speccy to CCleaner's professional or business edition, as the differences there are at least useful and tried/true. shady in terms of what borders along what many would consider false advertising-granted there is nothing being advertised in the professional edition, it was all cryptic so I interpretted such a vague approach as having more to offer-which it didn't. I will not dispute it or argue for a refund as I wanted to donate something to Piriform anyway, but I feel this is a little.

I was under the impression I would at least see new features or at least something congruent with the advertising phrase 'Professional,' but after a 30 minute side-by-side comparison I realize they are absolutely the same and I made a purchase that I shouldn't have. I love Piriform and their software, but I would have much rather just clicked a 'donate here' button and contributed the same amount of money as a token of my appreciation for all the years I've used their software.

I recently purchased the 'Professional Edition' of Speccy and immediately regretted it.

Speccy license